Gone are the days when pharmacists simply filled and billed prescriptions. Today pharmacists offer much more, from making care recommendations to providing enhanced clinical services like immunizations. The evolution of the pharmacist’s role in recent years presents a myriad of opportunities and challenges—especially when it comes to independent pharmacies that lack corporate resources and support.

These days, nearly every industry has been transformed by technology—and the pharmacy industry is no exception. Independent pharmacies feel the pressure to adopt new technology in order to keep up with big-box chain stores, but knowing which tools to embrace is easier said than done. Just having some form of pharmacy technology isn’t enough; it