How the Concept of Ideal Care Has Been Altered Forever

ideal care
COVID-19 has forever changed the healthcare industry and the concept of what it means to receive ideal care.  Ideal care is just that: an optimal health system with services that consistently meet patient needs and expectations. As we attempt to navigate the new normal, it’s hard to imagine what the future might look like. However,
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Why Your Pharmacy Should Expand into Patient Care Services

we like you too sign - patient care services
Today’s patients need more healthcare options. Doctors’ offices are overbooked, and patients can wait months for a simple check-up. And the pandemic is only making matters worse. On the pharmacy side of things, prescription reimbursement rates are falling, and increasing DIR fees are taking bigger chunks of that revenue every day. To survive, pharmacies have
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Why Pharmacies are Shifting Focus to Clinical Care Services

man getting vaccine - clinical care
Community pharmacies are evolving. In his webinar “Care Planning: The Key to Thriving and Surviving,” Mark McCurdy, RPh, said “Don’t try to fit clinical care into your dispensing schedule. Fit dispensing into your clinical care schedule.” Why would he put so much emphasis on clinical care? Because that’s the future of pharmacy. Diversifying to Survive
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Patient Retention: Why It Matters More Than Getting New Patients

patient-retention - yellow lock on door
As a pharmacist, you are in the business of helping people live better, healthier lives. And while the goal of a pharmacist is to improve the health of their patients, they still have a business to maintain. The patients you see every day are likely a mix. There are the patients you’ve known for years
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4 Reasons Why Building the Pharmacist-Patient Relationship Is So Important

pharmacist-patient relationship - trust sign
Trust is the foundation of any relationship. Whether we’re talking about a marriage, a business partnership, or a relationship between a health care provider and their patient, a relationship cannot be considered strong if it doesn’t have trust at its base. With trust comes a shared goal and a shared plan for achieving it. Without
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Adding a Personal Touch to Prescription Delivery Service

prescription delivery program - person handing customer a box
Prescription delivery programs are gaining traction in the pharmacy industry. While independent pharmacists have been offering home deliveries for years, other players are getting into the game. CVS and Walgreens have recently started offering home delivery for their medications. Both companies charge for the service and typically offer delivery within 1-2 days of ordering, showing
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Patient-Centered Care: How to Differentiate Your Pharmacy from Big Box Stores

patient centered care - pill dispenser
Convenience has become a cornerstone of our lives. Entire industries have been built on our desire for more convenience. Why spend hours cooking a meal when you can eat out? Why wait for your food at a sit-down restaurant when you can just grab fast food? Why go out to get fast food when you
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Case Study: Mt. Carmel Pharmacy

case study - mt. carmel pharmacy - med sync
How Mt. Carmel Pharmacy leveraged FDS ENGAGE’s med sync technology to maximize profitability & patient care   It’s impossible to talk to Roger Paganelli without talking about family. There’s the Paganelli family, with three generations of pharmacists operating out of the Bronx. There’s the family of employees he surrounds himself with, whose stories he knows
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