Innovating Foresight: How to Handle Unexpected Issues from COVID-19

glass ball - escalator - covid19 webinar
In the second of our COVID-19 webinars, we’ll discuss unexpected issues that can arise in a challenging time like this, and how your pharmacy can respond.
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Proven Ways to Boost Customer Loyalty in Your Pharmacy

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Original Webcast: Tuesday, March 31, 2020 @ 1:00 PM EDT April is International Customer Loyalty Month, and we’re kicking it off with a special webinar! Customer loyalty is gold for small businesses, and independent pharmacies are no exception. And while there are areas where it’s more difficult to compete with the big box stores, customer
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Innovating Compassion: How Your Pharmacy Can Stay Strong in the Face of COVID-19

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Original Webcast: Thursday, March 26, 2020 @ 1:00 PM EDT Our status quo is changing. For a lot of people out there, the world has gone topsy-turvy. Offices are empty, restaurants are closing, and people are being advised to stay in their homes. As a pharmacist, you don’t have any of those options. Your community
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20/20 in 2020: How Data Insights Can Benefit Your Pharmacy & Your Patients

Original webcast: Wednesday, February 26, 2020 @ 1:00 PM EST It’s time to leave the old ways of doing things behind. Simply filling and billing prescriptions is no longer enough to stay in business as an independent pharmacy. You have to do more — not only for your patients, but also for your business. In
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Becoming a New Era Pharmacy: How Business Intelligence Can Be a Game-Changer

hand holding chess piece - becoming a new era pharmacy webinar
Original Webcast: Tuesday, January 28, 2020 @ 1:00pm EST Running an independent pharmacy isn’t getting any easier. With rising costs and shrinking margins, many pharmacies have turned to business intelligence to help them stay profitable. But it’s done much more than that. Join our webinar as we hear from Mat Slakoper, owner of the Pennsylvania-based
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2019 Pharmacy Year In Review

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Original Webcast: Tuesday, January 14, 2020 @ 12:00pm EST Have you heard the 7 Habits of Highly Successful Pharmacy Owners from NCPA’s Doug Hoey? What about the latest from Consumer Reports on how community pharmacies can differentiate themselves from big box stores? What kind of emerging technologies are beginning to help curb DIR fees? Maybe you’re
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Care Planning: The Key to Thriving & Surviving

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Original Webcast: Monday, November 25, 2019 @ 2:00 PM EST How can you transform your practice and attract payers? In this live webinar with CPESN luminary Mark McCurdy, RPh, you’ll learn how care planning can increase your profits, through both direct efficiencies in your pharmacy operation and new revenue from payers who value what you can
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Leveraging Pharmacy Data to Improve Profit & Adherence (Updated)

hand with pen on chart - leveraging pharmacy data
Original Webcast: Wednesday, October 23, 2019 @ 1:00 PM EDT In this webinar, Kristina Kent from FDS will identify the ways in which pharmacy analytics can help pharmacists like you improve patient adherence and recognize financial gaps in the pharmacy. She will also explain how insight into the misuse and overuse of opioids can help
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4 Out of 7 Ain’t Bad: Adopting the Habits of a Highly Successful Pharmacy Owner

man on mountain - successful pharmacy webinar
Original Webcast: Thursday, October 17, 2019 @ 4:00 PM EDT Doug Hoey, President and CEO of the National Community Pharmacists Association, talked to dozens of pharmacy owners across the country to find out what it takes to be a successful pharmacy owner. With their answers, he created a list of seven habits they all shared.
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Building a Strong Foundation: How Reconciliation Enables the New Era Pharmacy

pillars - foundation - claims reconciliation webinar
Original Webcast: Thursday, September 26, 2019 @ 1:00 PM EDT Independent pharmacies have unprecedented opportunities to become critical centers of care in their communities, but the shift to the New Era Pharmacy needs to be underpinned by a strong foundation. Your focus needs to be at the patient counter, and you need to rest assured
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