How Med Sync & Care Planning Can Go Hand in Hand

pharmacy care plans - two people holding hands
Most pharmacists agree that some form of medication synchronization is a necessity to stay competitive as a pharmacy these days. But med sync can do far more to improve patient care than just improving medication adherence. As it turns out, two of the initiatives designed to boost patient care in pharmacies can actually give each
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Medication Adherence Targeting Benefits for Med Sync Enrollment

man with bow and target - adherence targeting
Adherence is a hot-button issue in the healthcare industry. Medication adherence is directly tied to patient outcomes. And in the value-based care environment, patient outcomes are tied to reimbursement. While pharmacists are always looking for ways to improve adherence in their patients, their efforts don’t always pay off as well as they would like. That’s
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4 Reasons Why Building the Pharmacist-Patient Relationship Is So Important

pharmacist-patient relationship - trust sign
Trust is the foundation of any relationship. Whether we’re talking about a marriage, a business partnership, or a relationship between a health care provider and their patient, a relationship cannot be considered strong if it doesn’t have trust at its base. With trust comes a shared goal and a shared plan for achieving it. Without
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Star Ratings & Performance Metrics for Pharmacies: A Primer

star ratings - performance metrics - red and yellow stars on gray background
Medication adherence is a hot topic in the health care industry. And when it comes to pharmacies, discussions about adherence often lead to discussions about Star Ratings. But . . . what are they? What do they mean? How are they determined? Who determines them? What results can they have for your pharmacy? There’s a
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Adding a Personal Touch to Prescription Delivery Service

prescription delivery program - person handing customer a box
Prescription delivery programs are gaining traction in the pharmacy industry. While independent pharmacists have been offering home deliveries for years, other players are getting into the game. CVS and Walgreens have recently started offering home delivery for their medications. Both companies charge for the service and typically offer delivery within 1-2 days of ordering, showing
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Patient-Centered Care: How to Differentiate Your Pharmacy from Big Box Stores

patient centered care - pill dispenser
Convenience has become a cornerstone of our lives. Entire industries have been built on our desire for more convenience. Why spend hours cooking a meal when you can eat out? Why wait for your food at a sit-down restaurant when you can just grab fast food? Why go out to get fast food when you
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Overcoming the Top Medication Synchronization Challenges

med sync challenges - hikers climbing snowy path
Medication synchronization, or med sync, has revolutionized the pharmacy industry. It’s been a blessing to both patients and pharmacies. Patients with multiple medications can pick up all their monthly refills in one visit instead of making several trips per month. Pharmacies can add a level of predictability to their business that gives them a better
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Medical Billing Solution Must Haves for Every Pharmacist

medical billing - notebook on desk with stethoscope and blood pressure cuff
Clinical care in pharmacies is hardly a new thing. Pharmacists have been providing care beyond filling prescriptions for as long as the profession has existed. But getting compensated for that care? That’s a recent development. And in order to get paid for providing that care, pharmacies must utilize some kind of medical billing solution.  
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Care Plans: How Documentation Can Make a Difference

person holding hands - care plans
“If you don’t document it, it didn’t happen.” These words from Mark McCurdy, RPh, pharmacist and owner of Mark’s Pharmacy in Cambridge, Nebraska, shine a light on an ongoing issue in the pharmacy industry today: reimbursement for clinical care. McCurdy’s answer to this problem? Care plans. As a CPESN Luminary, McCurdy has been recognized as
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DIR Fees: Clawbacks, Controversy & Common Ground

eagle claws - dir fees and clawbacks
Pharmacists all over the country have different stories. They come from all walks of life. Some are second-, third-, and even fourth-generation pharmacists. Others simply nurtured an interest in wanting to help people live better lives. They differ on political ideologies, business aspirations, and the correct way to eat an Oreo cookie. However, ask any
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