How You Can Create More Time for Your Patients (Infographic)

fds - more time in the day - infographic
During a recent webinar, we asked all the pharmacists in attendance what they needed more of during this challenging time. The answer was nearly unanimous: Time. Pharmacists want more time with their patients. They want more time for training and working with their staff. They want more time to keep up with the business end
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Proven Ways to Boost Customer Loyalty in Your Pharmacy

handshake - neon sign - customer loyalty
Original Webcast: Tuesday, March 31, 2020 @ 1:00 PM EDT April is International Customer Loyalty Month, and we’re kicking it off with a special webinar! Customer loyalty is gold for small businesses, and independent pharmacies are no exception. And while there are areas where it’s more difficult to compete with the big box stores, customer
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Coronavirus & Your Pharmacy: Protect Yourself While Protecting Your Patients

hand sanitizer - masks - coronavirus
Coronavirus rages on. While many of us have quarantined ourselves in our homes for the time being, there are some who don’t have that option. Among them, pharmacists. Pharmacists provide the definition of an essential service. Many people couldn’t survive without their prescription medication. For years, you’ve cared for your patients. But, more than that,
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Coronavirus & Your Pharmacy: How You Should Respond to COVID-19

coronavirus - pharmacy response
Our status quo is shifting. In a matter of weeks, the novel coronavirus has changed our entire way of life. Schools and offices have shut down. Businesses are trying to find ways that their employees can work from home. Restaurants are either shifting to pickup and delivery only or shutting their doors entirely. As a
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Patient Retention: Why It Matters More Than Getting New Patients

patient-retention - yellow lock on door
As a pharmacist, you are in the business of helping people live better, healthier lives. And while the goal of a pharmacist is to improve the health of their patients, they still have a business to maintain. The patients you see every day are likely a mix. There are the patients you’ve known for years
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How Relationship Marketing Can Help Community Pharmacies

relationship marketing - friends on coast of body of water
Loyalty is like gold for small businesses, and independent pharmacies are no exception. In order to compete against nationwide chains, with their higher marketing budgets and larger revenue streams, independent pharmacies have to think outside the standard marketing box to find their customers and keep them coming through the doors. So how do you create
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How Med Sync Software & Care Planning Can Go Hand in Hand

How Med Sync Software & Care Planning Can Go Hand in Hand
Most pharmacists agree that some form of medication synchronization is a necessity to stay competitive as a pharmacy these days. But med sync can do far more to improve patient care than just improving medication adherence. As it turns out, two of the initiatives designed to boost patient care in pharmacies can actually give each
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Medication Adherence Targeting Benefits for Med Sync Enrollment

man with bow and target - adherence targeting
Adherence is a hot-button issue in the healthcare industry. Medication adherence is directly tied to patient outcomes. And in the value-based care environment, patient outcomes are tied to reimbursement. While pharmacists are always looking for ways to improve adherence in their patients, their efforts don’t always pay off as well as they would like. That’s
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4 Reasons Why Building the Pharmacist-Patient Relationship Is So Important

pharmacist-patient relationship - trust sign
Trust is the foundation of any relationship. Whether we’re talking about a marriage, a business partnership, or a relationship between a health care provider and their patient, a relationship cannot be considered strong if it doesn’t have trust at its base. With trust comes a shared goal and a shared plan for achieving it. Without
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Star Ratings & Performance Metrics for Pharmacies: A Primer

star ratings - performance metrics - red and yellow stars on gray background
Medication adherence is a hot topic in the health care industry. And when it comes to pharmacies, discussions about adherence often lead to discussions about Star Ratings. But . . . what are they? What do they mean? How are they determined? Who determines them? What results can they have for your pharmacy? There’s a
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