About Us

FDS, Inc. dba Freedom Data Services^® (FDS) is a Service Administrator providing value added services to the healthcare industry in the form of competitive switching services, online claim reviews, electronic Durable Medical Equipment (DME) claims processing, market share administration and pharmacy profitability management. FDS offers professional, comprehensive and affordable solutions to everyday management and the business processes of its trading partners.

FDS has developed strategic alliances with wholesalers, buying groups, Pharmacy Benefits Managers (PBMs), pharmacy associations, software vendors, product suppliers, and independent pharmacies throughout the United States. Being wholly owned by a Registered Pharmacist gives FDS a program perspective that impacts our customer's bottom line.

FDS helps the pharmacy realize its true potential while ensuring that it is reimbursed for the services it provides. FDS offers professional, comprehensive and affordable business solutions that immediately impact pharmacy and DME vendors' profitability.

FDS is located in Fort Worth, Texas, USA.

Data Center

Onsite

• An on-call staff of IT and networking professionals is available 24/7.
• Integrated systems monitoring software pages critical staff members when systems require attention.
• A propane generator automatically engages in the event of a black out.
• The propane generator powers the entire data center for 72 hours before requiring fuel.
• An uninterrupted power supply bank ensures zero down time in the event of brown outs.
• Accessibility to our data center is controlled by proximity access cards. Strict permissions protocols are enforced when granting personnel access.
• After-hours motion sensing alarm system is monitored by city police and in-house security personnel.
• A RAID 5 configuration is used on all critical servers.
• The servers' environment is maintained by independent redundant climate control units.

Offsite

• All critical systems and databases are mirrored to a hardened facility that is geographically isolated from the main data center.
• In the event of catastrophic failure at the main data center, all traffic is automatically re-routed to the mirrored site.
• The mirrored site is maintained by a world class telecommunications company and has independent generator power, climate control, biometric access control, uninterrupted power supply and redundant connectivity.
• Offsite data storage and backup media is picked up daily and is available within 2 hours of notification.
• Backup media is stored in a geographically separate hardened facility in a vault.